TICKETING
08.06.2018

Advance sales for the Champions League group phase begin

TSG will play in the group stage of the UEFA Champions League for the first time in the 2018/19 season. Season tickets holders will be able to buy tickets from Tuesday 7 August at 10:00 CET.

Advance sales of tickets for home matches in the group stage of the UEFA Champions league begin on 7 August at 10:00 CET for season ticket holders. Season ticket holders have the preemptive right to buy a three-ticket bundle (all three home games in the group stage). A three-ticket bundle can be purchased with every season ticket, but further additional purchases are not possible. There will no preemption for individual games. Advance sales end on Friday 24 August 2018 at 18:00 CET.

Advance sales of the three-ticket bundle to TSG members (admittance until 30 June 2018) start on Tuesday 28 August at 09:00 CET and end on Friday 07 September 2018 at 18:00 CET. Members may buy a maximum of two tickets each. Tickets are available via our Ticketing Onlineshop as well as at the match day ticket counters at the WIRSOL Rhein-Neckar Arena. We reserve the right to make changes to the sales process.

If there are still tickets remaining for individual matches after the sale of the three-ticket bundles, we will announce subsequent sales and prices by 8 September 2018 at the latest and will publish them here on our homepage. In that case, there will follow a sale of tickets to TSG members (admittance until 30 June 2018) for the first home game in the Champions League – should there still be tickets remaining subsequently, there will follow a free sale.

The dates on which advance sales for home matches two and three begin will be published here by the beginning/middle of September 2018 (insofar as we are able to offer tickets). You will also be able to find information on the away matches in the UEFA Champions League there. We kindly ask for you patience.

An overview of the Champions League fixtures:

30 August – Group stage draw in Monaco

18 – 19 September: Group stage matchday 1

02 - 03 October: Group stage matchday 2

23 – 24 October: Group stage matchday 3

06 – 07 November: Group stage matchday 4

27 – 28 November: Group stage matchday 5

11 - 12 December: Group stage matchday 6

 

All the information you require about how to convert your season ticket places

I am a season ticket holder in block S1/S2:

Due to UEFA regulations, only seated places may be provided at UEFA Champions League games. As a result, the capacity of block S1/S2, as compared with Bundesliga game operations, will be reduced from 4,700 standing places to 2,536 seated places. S1/S2 season ticket holders are entitled to the number of their regular Bundesliga places. If the seated blocks S1/S2 sell out, the price categories 1A, 1B and 2A will automatically become available. It is likewise possible for S1/S2 season ticket holders to take up their regular place in a different price category. This can be done both at the matchday ticket desks as well as using the order form.

Standing place season ticket holders have two ordering options:

1. Order form: the order form will be available for download from Tuesday at 10:00 CET. Please fill it out completely and return it to us (by E-Mail, fax, or post). The order form needs to have reached us at Ticketing by Friday 24 August 2018 at 18:00 CET at the latest.

2. The ticket desk at the WIRSOL Rhein-Neckar Arena: advance sales of the three-ticket bundle begin at our ticket desk at the Arena on Tuesday at 10:00 CET. To be able to buy a ticket, we require the following documents from you:
* Season ticket and/or receipt
* Personal identification
If you are disabled and another person is to buy the ticket for you, please give this person the appropriate authorisation to bring with them.

I am a seated place season ticket holder:

Seated place season ticket holders have two ordering options:

1. Onlineshop: You can convert your regular place for use in the UEFA Champions League group stage from Tuesday 07 August 2018 at 10:00 CET on the Onlineshop. To do so, please sign into your WebShop account at www.hoffe-live.de under Login/Registration. You can convert your season ticket seated place until Friday 24 August 2018 at 18:00 CET under the menu item "Reservations". Afterwards, please complete the order process as usual by specifying the shipping method and payment method.

If you are using the Onlineshop for the first time, we ask that you register using your customer number (this can be found on your season ticket receipt or on your season ticket) using our regular-seat form (Link: https://www.achtzehn99.de/stammplatz). You will receive a confirmatory E-Mail within 24 hours (on workdays) with all the necessary information. Afterwards, you are able to log into the Onlineshop using your customer number and convert your places.

2. The ticket desk at the WIRSOL Rhein-Neckar Arena: advance sales of the three-ticket bundle begin at our ticket desk at the Arena on Tuesday at 10:00 CET. To be able to buy a ticket, we require the following documents from you:
* Season ticket and/or receipt
* Personal identification
If you are disabled and another person is to buy the ticket for you, please give this person the appropriate authorisation to bring with them.

There will not be an order form for seated place season ticket holders this season! You are guaranteed a faster processing of your order by way of ticket conversion on the Onlineshop. Furthermore, another payment method is available to you on the Onlineshop in the form of an instant transfer of funds ("Sofortüberweisung").

We kindly ask that you use the Onlineshop for future ticket conversions (UEFA Champions League, UEFA Europa League, DFB Cup). In this way, it is guaranteed that your order will be processed faster.

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